A SMART CHOICE IS SOON MADE
Selection of a technology platform was primary for Dr. Sahas. "Like selected members of your team, it is important to choose the right EHR," Dr. Sahas quips.
A UNIQUE BUSINESS MODEL
My Diabetes Tutor (MDT) is a healthcare vertical startup looking to serve a wide range of people all across the United States. A robust electronic health record was needed to support MDT in a variety of ways:
✅ The software must be able to easily serve vulnerable populations who needed access to quality diabetes education.
✅ With a varying number of referred patients day to day, the EHR must support MDT's variable number of providers/certified diabetes educators (CDE) working for the practice at any given time.
REQUISITES FOR GROWING HIS PRACTICE
It was important to regularly report to diabetes education accreditation agencies. Additionally, in a competitive market, where credibility is essential, he frequently collaborated with large health systems, hospitals, and health plans with whom he would need to present regular data analytics and reporting to build his reputation.
✅ In order to effectively analyze and report on data to these various health systems, the EHR must have readily available data analytics and reporting tools.
✅ As his practice grew, he needed technical assistance and consultation from the EHR vendor.
“After a productive meeting with the CEO, My Diabetes Tutor is confident about a partnership with CharmHealth and scaling up the business to the next level”
- Dr. Prem Sahasranam, MD
THE SEARCH ENDS
His search was extensive, evaluating over a dozen EHRs. He found that most handled the essentials: scheduling, charting, and billing, and offered great documentation tools and patient records storage.
But three fundamental distinctions ultimately led Dr. Sahas to choose CharmHealth:
➤ A Flexible pricing model that was a complete alignment with Dr. Sahas' dynamic provider schedules and practice needs,
➤ An EHR-Integrated mobile telehealth kiosk was needed to provide instant access to people in remote places. Along with expanding reach, It would also facilitate consumers to access health information consultation support.
➤ Concierge-level service that included consultation, technical advising, and support - He required various levels of customization. These included hl7 integrations for RPM, custom scripts tailored to grow his referral network, and custom data analytics for meaningful reporting to accreditation agencies. To put it simply, Dr. Sahas needed more than just a platform; he required an attentive consulting partner.