The Search for a Tech Partner
Solution success depended on vendor expertise in understanding billing process workflows as well as software development. Specifically, intelligent automation was critical to reduce the administrative load.
“A better claim submission method would be to automate the process rather than relying on manual procedures,” Dr. Savage shares.
THE MUST-HAVES
There were several must-haves for Dr. Savage's dire situation. He required a vendor who has a/an
1) in-depth understanding of billing process workflows, and
2) knowledge of software development-- applying intelligent automation was critical to reducing the administrative load.
3) The turnkey billing solution that is economical and within budget parameters
4) complete in a timely manner-- the practice needed to stay afloat.
Vitally, to ensure success and meet the changing needs, Dr. Savage's practice requested continuous consultation and support along the way.